Terms & Conditions

The www.wavemotion.gr offers you the following ways to order the products and services in which you are interested.
To order products you are interested in, you have the following options:

CUSTOMER SERVICE NUMBER

By phone: (+30) 210 9244505

By e-mail:

Customer service department: at customers@wavemotion.gr

Working hours:

Customer Service Department: Monday through Friday 9:00-18:00 (except holidays)

Additional Information

The name of the company is:

“TZIRALIS & Associates SA”, trade name “WaveMotion SA”

Offices: 35 Kallisthenous Street, Athens, 118 51
Main number: (+30) 210 9244505
Fax: (+30) 211 0123494
TIN: 095513743, ATHENS FAE TAX OFFICE

ON-LINE ORDERS

You can make your purchases through our online store. Choose the products you are interested in, placing them in the Shopping Cart. As soon as you complete your purchases, press the Shopping Cart and complete your order by following the steps indicated.

ORDERS BY PHONE

You can call our Company’s main number: 210 9244505 Monday through Friday 09:00 – 18:00 (except holidays). There you will be able to speak to our customer service representatives, learn more about the product you are interested in and order it by giving the product code number indicated at the online store. Attention: orders by phone with a payment method requiring you to Login to banking or other financial institution services cannot be made by telephone. You can also write to our Company via e-mail, fax, etc.

PRICING & TAX ISSUES

All prices include applicable taxes.

For legal entities subject to tax or not and subject to a special taxation regime, the following apply:

If your registered offices are in Greece

If your registered offices are in Greece and you belong in an area or belong to a category of businesses with a special tax regime, then you must contact our Company if this is the first time you are placing an order. This status must be proved with the certificate on the submission of the statement of activities which you must submit together with any other documents deemed necessary and requested. Attention: this paragraph does not apply to individual consumers.

Changes to orders

If you want to change an order you have already made, you must contact the main number of our Company at 210 9244505 Monday through Friday 09:00 – 18:00 (except holidays) and e-mail customers@wavemotion.gr.

CONFIRMATION EMAIL

After completing your order, you will receive a confirmation e-mail confirming your order, at the e-mail address of your account with the information of your order.

This e-mail concerns only the submission of your order and does not imply the acceptance of your order by WaveMotion SA. Your order will be accepted only after specific checks that follow (such as availability of stock, credit check etc).

If you need assistance with your order please contact our Company’s main number.